Optus boss ‘has a lot of work to do’, Anika Wells says after meeting telco and Singtel in wake of triple-zero outages

Minister asks parent company to appoint external reviewer in attempt to restore Australians’ faith in emergency calls

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The Albanese government has asked Optus’s parent company appoint an external reviewer to hold Optus to account after triple-zero outages this month, to address the “serious lack of confidence” Australians have in the telco.

The communications minister, Anika Wells, met Singtel’s chief executive, Yuen Kuan Moon, the Optus chair, John Arthur, and its chief executive, Stephen Rue, in Sydney on Tuesday morning.