B.C. government appoints mediator after 911 communication workers issue strike notice

The frontline staff with E-Comm Emergency Communications for British Columbia Incorporated, also known as E-Comm 911, handle more than two million 911 calls yearly. SUPPLIED

The B.C. government has appointed a mediator to negotiate after 911 emergency communication workers issued a 72-hour strike notice.

CUPE 8911, which represents more than 700 E-Comm workers, issued the strike notice on Friday after talks broke down.

The union has said sticking points are staffing issues, workload and the long-term sustainability of the emergency communication system.

B.C. Labour Minister Jennifer Whiteside said Saturday she appointed Vince Ready to act as a special mediator in the negotiations between the union and the Emergency Communications for B.C.

She said Ready will begin work with the parties on Saturday for a period of up to 10 days to help reach a settlement.

Whiteside added that if a settlement is not reached, Ready will issue binding recommendations on all outstanding issues.

“I encourage both parties to work together with the special mediator, with urgency and determination, to reach a fair and timely agreement,” she said in a statement.

The workers, who answer the initial emergency calls and provide dispatch services for emergency services across the province, are seeking a new agreement that includes “fair wages reflecting the responsibility and complexity of the job.”

They’re also asking for more staffing and recruitment, and better health and wellness supports.

ticrawford@postmedia.com

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With files from J.J. Adams