Four in 10 struggle to access mobile signal on the move in the UK

Survey finds consumers cannot reliably access 4G or 5G, highlighting weaknesses in digital infrastructure

More than four in 10 consumers struggle to access 4G or 5G on their mobile devices for at least half the time they are on the move, according to a survey that highlights the poor state of the UK’s digital infrastructure.

The poll of more than 2,000 people who use digital devices found that 45% feel frustrated with mobile connectivity outside the home at least once a week. Among 18- to 24-year-olds, that figure rises to 57%.